Frequently Asked Questions


Registration
  
How do I register for the Liver Life Challenge?

  1. Go to www.liverfoundation.org/challenge
  2. Select your event location
  3. Click “Register”
  4. Fill out the registration form



Participant Center

How do I login to my Participant Center?

  1. Go to www.liverfoundation.org/challenge
  2. Click the log-in button
  3. Type in your username and password (You can request your username and password if you have forgotten it)


How do I personalize my web page?

  1. Login to your personal Participant Center
  2. Click on the “Personal Page” icon
  3. Click “Click here to open personal page for editing”
  4. You can upload a photo, edit the text that appears on your personal page, change the style and layout of your Web page, etc.
  5. Be sure to click “Save my changes” at the top of the page when you are finished


How can I view my progress?

  1. Login to your Participant Center
  2. Click on the “My Progress” icon
  3. You will see your donations in the Gift History box. 


How do I add contacts to my Address Book?

  1. Login to your Participant Center
  2. Click the “Address Book” icon
  3. If you would like to import your contacts from Outlook or another source, please click “Import Contacts,” select the source you are uploading from and follow the directions
  4. If you are adding your contacts in yourself, please click “Add Contacts,” enter the required information and click “Save or Save and Continue Adding”


How do I send e-mails out to my family/friends?

  1. Login to the Participant Center
  2. Click the “E-mail” icon
  3. Select the e-mail message you want to send out or create your own message
  4. Add your recipients from your address book
  5. Click “Send”


How do I send a Thank You to my sponsor?

  1. Login to the Participant Center
  2. Click the “Follow-ups” icon
  3. Select the names that you would like to send a thank you to
  4. Click “Send Thank You to Selected” or “Send Thank You to All”
  5. Select the message you would like to send or create your own message
  6. Click “Send”


How do I update my personal fund-raising goal?

  1. Login to the Participant Center
  2. In the middle of the page, on the right side you can update your personal fund-raising goal
  3. Enter your new goal and click “Update Fundraising Goal”.


How do I enter an offline donation?

  1. All gifts not made on-line should be sent directly to the local chapter office. 
  2. Once received the event coordinator will add the money to your total and the gift will be reflected on your confirmed gifts list and thermometer.


How do I make my personal page public?

  1. Login to your Participant Center
  2. Click the link located in the middle right hand side that says “Click here to make my campaign PUBLIC.”  (You can make it Private, too.)



Team Management

How can I see who is on my team?

  1. Login to the Participant Center
  2. Click the “Team Progress” icon
  3. You can view your team roster and the amounts raised by each team member


How can I update my team name, team division, or team goal?

  1. The Team Captain will need to login to his/her Walker Center
  2. Click the “Team Progress” icon
  3. On the Team Progress Page, team captains will have the ability to update the team name, division and goal


How do I change from individual to team participation?

Please contact your local event coordinator to make this change.  Event coordinator information can be obtained by visiting your event’s web-page on this site.



Online Fund Raising

How do I sponsor a participant online?

  1. Go to www.liverfoundation.org/challenge
  2. Select the event location where the participant is walking
  3. Click the “Donate Today” button
  4. Type in the participant’s name and click “Find a Walker”
  5. Select the participant’s name from the list
  6. You will be taken to the participant’s personal page.  Click the button that says “Click here to Sponsor Me”
  7. Enter in your information and complete the donation process



Offline Fund Raising

Where can I find resources to raise money off-line?
  1. Login to the Participant Center
  2. At the bottom of the page, you will find a number of links to useful tools that will help you in your fundraising efforts.